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Archive for March, 2009

Flying commercial

jetbluePardon the link instead of an embedded video, but you might enjoy this CNN clip about the rich and mighty who are being reduced to – flying commercial instead of on private jets.  Which covers the JetBlue ads aimed at that new customer base. Note to self: fly somewhere on JetBlue soon, just because.

Last Saturday, before I’d heard of the JetBlue ad campaign, I was working a shift as a volunteer hospitality Ambassador at DEN. Wearing the white Stetson and other gear, acting as kind of a talking directional sign and otherwise answering questions and trying to be helpful to the public out there. It was a pleasant day. People heading home after ski vacations, youngsters heading out for spring break trips.

As I watched all the folks moving through the place that morning, I wondered how many of that day’s commercial passengers would have been flying on private jets this time last year. But they, or their company, or their father-in-law, had given up the plane. Of course, one keeps those thoughts to oneself.

But there was this middle-aged couple, she carefully made up and sporting an ankle-length fur coat.  That sight caused me to contemplate during the next quiet moments: if one simply must take a big long fur coat on a commercial plane trip, what to do with it? Wear it, and look like a poseur who would be flying private if you really had that kind of money? Check it and risk a theft? Stuff it in your carryon bag, leaving no room for anything else?

Better yet, my advice if you’re coming to Colorado: get a full length down coat and stay just as warm without the bother.

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Random

Habits. I have lots of bad ones. I used to have a blogging habit but I lost it over the winter.

Before I rush off to face the day, after remembering to do my stretches now that I’m old enough to *need* them every day, I’ll share this “Headnote of the Day” from the legal publishing empire, West:

Where defendant had argued that commission of the crime in the manner asserted by the State would have been foolish, prosecutor was properly permitted to argue that it is nowhere written that a criminal has to be smart.

Marshall v. State, 438 N.E.2d 986 (1982

Could this be the rebirth of my blogging habit?

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Dinged

Okay, I’m going to edit this, now that another day has passed and I’ve gotten over my old grouchy self. It was just an epic bad day at a poorly managed corporate dining spot in a chain hotel. I wish I could be funny about it. Maybe another time or another SNAFU. What follows has been edited from the original rant.

It’s just as well I wasn’t very hungry Thursday at lunchtime. My lunchtime companions were fun, and I’m glad I joined them to honor Pete on his upcoming retirement.

petelunchbunch1But the restaurant?  Epic FAIL.

Eight of us originally ordered, and two showed up a little later. Orders were right off the menu, nothing persnickety requested. The orders were delivered not all at once but in a definite straggle, and one of us who was sitting with a view of the kitchen saw his plate sitting under the hot lights for awhile before finally being brought to him. Eventually everyone had plates in front of them.

Except me. Our waiter approached me and said, she was so sorry but she hadn’t “entered” my order (the Embassy Suites is of course all computerized) and she needed to know what it was.  A couple of minutes later she was back at my shoulder to say they were preparing my order now, and when I asked how long, she said “three minutes.” My friends offered to share their food with me, but I declined. After all, mine was due in three minutes, right? I got involved in the conversations, then finally looked at my watch again. Nearly 15 minutes had passed since the “three minutes” statement. No food. No wait person.

I looked over at the kitchen and saw, sitting under the hot lights on the pickup counter for completed orders, a burger plate. Our wait person was engrossed in some business at another table. Another restaurant employee who’d helped serve us walked back and forth in front of that burger plate as I watched. But didn’t touch it.

So, dear reader, I got up, walked over to the kitchen, picked up the burger plate and brought it back to the table myself.

It had sat on that counter under the warming lights so long that the slice of cheese on one side of the open faced burger? Was drying out at the edges.

I wish this was the end of the saga. You should be so lucky. Hell, we all should have been so lucky. There was another saga of confusion and delay about giving us our checks. Separate checks, which our server had offered us. It took maybe 20 minutes and as with the food there was an erratic distribution of checks to some of us, then a long wait for the rest.

During the check situation I told a manager who was working the computer with our server (ours wasn’t the only table with a check issue), about all the problems with my order. All he said was sorry, not even pausing in his work on the computer.

Yes: I was eventually handed a bill, in full, of $15.47 for my burger and iced tea. No comps, no discounts, just the damned bill.

Which I stood in another line to pay up at the register. I handed our waiter my bill and a twenty. She gave me back four ones.

Yes, dear reader, I even got shorted on the change. But by then I was so late getting out of there to get back downtown for meetings, I said not a word and just left.

I’m so glad I got to get together with that group – even if most of them were camera-shy – that in another day or two I will be laughing at the debacle that was my actual lunch.

It probably was the universe’s way of telling me I should have ordered a chicken caesar salad instead of a burger.

But if you’re ever in Denver? Remember that name. Diazza.

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